Director of Operations

At Verbal+Visual, we craft considered e-commerce experiences for thoughtful brands. Brands that put people and product over profit and pollution. Brands that boldly tell their story, build community, and empower artisans. Brands that believe in the power of the collective. Together, we make commerce that matters.

Verbal+Visual is seeking a motivated Director of Operations. In this role you will be responsible for collaborating with the Managing Director in setting and driving organizational vision, operational strategy, and hiring needs.

Primary Responsibilities:

  • Collaborate with the Managing Director in setting and driving organizational vision, operational strategy, and hiring needs.
  • Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning.
  • Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.
  • Oversee the Production team, ensuring Producers are equipped to manage projects on-time and on-budget, while achieving high quality standards.
  • Ensure effective recruiting, onboarding, professional development, performance management, and retention.
  • Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary.
  • Manage employee HR via 3rd Party HR management team.

Experience Required:

  • Bachelor’s Degree from an accredited 4-year college or university.
  • Problem solver and solutions oriented.
  • Exceptional communication skills.
  • An excellent attitude and a strong passion for your career!
  • Must live within commuting distance of Manhattan, New York.

Compensation and Benefits:

This career is a full-time position. Full benefits are included.

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